Privacy Policy

Effective Date: August 10, 2025
Last Updated: August 10, 2025

1. Introduction

TLDR Verify ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email verification API service and website at tldrverify.com and app.tldrverify.com (collectively, the "Service").

TLDR Verify is operated by Prospect Global Limited, a company registered in England and Wales.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and contact information
  • Email address
  • Company details
  • Billing information
  • API authentication credentials

2.2 Email Addresses for Verification

We process email addresses that you submit through our API for verification purposes. These email addresses may belong to your customers, prospects, or contacts.

2.3 Usage Data

We automatically collect:

  • API usage statistics and metrics
  • Request and response logs
  • IP addresses and browser information
  • Service performance data
  • Error logs and debugging information

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Analyze service usage
  • Improve user experience
  • Provide customer support

3. How We Use Your Information

3.1 Service Provision

  • Process email verification requests through our API
  • Aggregate results from multiple verification providers
  • Provide "Safe" or "Not Safe" determinations
  • Maintain and improve service reliability

3.2 Account Management

  • Create and manage your account
  • Process billing and payments
  • Provide customer support
  • Send service-related communications

3.3 Service Improvement

  • Analyze usage patterns to optimize performance
  • Develop new features and capabilities
  • Conduct quality assurance testing
  • Monitor for fraud and abuse

4. Email Address Processing

4.1 Third-Party Verification Providers

We share email addresses with our network of trusted third-party email verification providers to deliver comprehensive verification results. These providers are contractually bound to:

  • Use email addresses solely for verification purposes
  • Implement appropriate security measures
  • Delete email addresses after processing
  • Comply with applicable data protection laws

4.2 Data Retention for Email Addresses

  • Email addresses submitted for verification are processed immediately
  • We retain email addresses for up to 30 days for quality assurance and support purposes
  • Email addresses are automatically deleted after this retention period
  • You may request immediate deletion of specific email addresses

4.3 No Marketing Use

We never use submitted email addresses for marketing purposes or share them for any purpose other than verification.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

With third-party vendors who assist us in:

  • Email verification processing
  • Payment processing
  • Cloud hosting and infrastructure
  • Customer support services

5.2 Legal Requirements

When required by law, regulation, or legal process, or to:

  • Protect our rights and property
  • Prevent fraud or abuse
  • Ensure service security
  • Comply with law enforcement requests

5.3 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication systems
  • Secure API endpoints with rate limiting
  • Regular security training for employees

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Restrict processing of your information

7.2 Email Address Deletion

You may request deletion of specific email addresses from our systems at any time by contacting support.

7.3 Marketing Communications

You can opt out of marketing communications by:

  • Using unsubscribe links in emails
  • Updating your account preferences
  • Contacting our support team

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions
  • Binding corporate rules

9. Data Retention

We retain information for different periods based on the type of data:

  • Account information: Until account deletion plus 7 years for financial records
  • Email addresses for verification: Maximum 30 days
  • Usage logs: Up to 2 years for service improvement
  • Support communications: Up to 3 years

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you of material changes via email
  • Provide 30 days' notice for significant changes

12. Contact Information

For questions about this Privacy Policy or our privacy practices:

Data Protection Officer: support@tldrverify.com
Address: Prospect Global Limited, 33 Wrotham Road, Borough Green, Kent, TN15 8DD

For EU residents, you also have the right to lodge a complaint with your local data protection authority.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used, and the right to request deletion of personal information.

14. Cookie Policy

14.1 Types of Cookies We Use

  • Essential cookies: Required for service functionality
  • Analytics cookies: Help us understand service usage
  • Preference cookies: Remember your settings

14.2 Managing Cookies

You can control cookies through your browser settings, though disabling certain cookies may affect service functionality.

This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable privacy laws. However, you should consult with legal counsel to ensure full compliance with all applicable regulations in your jurisdiction.